ITIL / IT Service Management Certification Training
ITIL 4, the latest evolution of ITIL, builds on the core guidance of previous versions to provide comprehensive, practical, and proven guidance. It supports traditional service management activities, for example incident management and continual improvement, but can also be aligned to transformative technologies, such as Cloud, Automation, and AI.
The ITIL 4 certification scheme can be adapted to the learning requirements of the individual and the organization. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge.
ITIL exams are administered by PEOPLECERT, an Accredited ITIL Examination Institute. PeopleCert has announced the following changes for ITIL examinations effective 1 February 2022:
Online Proctoring as the only exam delivery method:
– This will be remotely proctored by a real invigilator via webcam.
– Candidate should choose a date for the exam. We can help to book your exam (first attempt). They can take their exam anywhere that must meet the requirements of online proctored exam (Please refer Online exam user guide: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows).
Confirmed 
Early Bird Offer 
Promotion Offer
| Course Code | Course Name | Cert. | Day | EB/PROMO (HK$) | STANDARD (HK$) | ||
|---|---|---|---|---|---|---|---|
| ITIL_C | ITIL 4 Foundation (includes exam)  | ITIL Foundation | 2 | – | 11,500 |
Confirmed Early Bird Offer Promotion Offer
| Course Code | Course Name | Cert. | Day | EB/PROMO (HK$) | STANDARD (HK$) | ||
|---|---|---|---|---|---|---|---|
| ITIL_CDS | ITIL 4 Specialist Create, Deliver and Support (includes exam) | ITIL 4 Create, Deliver & Support | 3 | – | 16,000 | ||
| ITIL_DPI | ITIL 4 Strategist Direct, Plan and Improve (includes exam) | ITIL 4 Direct, Plan and Improve | 3 | – | 16,000 | ||
| ITIL_HIT | ITIL 4 Specialist High-velocity IT (includes exam) | ITIL 4 High-velocity IT | 3 | – | 16,000 | ||
| ITIL_DSV | ITIL 4 Specialist Drive Stakeholder Value (includes exam) | ITIL 4 Drive Stakeholder Value | 3 | – | 16,000 |
 | We provide courses which are included in the list of registered public courses under the Reindustrialisation and Technology Training Programme (RTTP). This Government Funding Scheme subsidises local companies on a 2:1 matching basis to train their staff in advanced technologies. Programme Details >> |