ITIL / IT Service Management Certification Training
What is ITIL? What is IT Service Management (ITSM)?
ITIL, a professionally recognized certification scheme, provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services. ITIL supports organizations and individuals to gain optimal value from IT and digital services.
ITIL 4 is an evolution from ITIL v3, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world. This update on ITIL reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices. All of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the world of digital transformation.
Confirmed 
Early Bird Offer 
Promotion Offer
| Course Code | Course Name | Cert. | Day | EB/PROMO (HK$) | STANDARD (HK$) | ||
|---|---|---|---|---|---|---|---|
| ITIL_MP | ITIL Managing Professional Transition Module (includes exam) | ITIL Managing Professional | 4 | – | 20,000 | ||
 | ITIL_C | ITIL 4 Foundation (includes exam)  | ITIL Foundation | 2 | – | 10,500 |
Confirmed Early Bird Offer Promotion Offer
| Course Code | Course Name | Cert. | Day | EB/PROMO (HK$) | STANDARD (HK$) | ||
|---|---|---|---|---|---|---|---|
| ITIL_CDS | ITIL 4 Specialist Create, Deliver and Support (includes exam) | ITIL 4 Create, Deliver & Support | 3 | – | 15,000 | ||
| ITIL_DPI | ITIL 4 Strategist Direct, Plan and Improve (includes exam) | ITIL 4 Direct, Plan and Improve | 3 | – | 15,000 | ||
| ITIL_HIT | ITIL 4 Specialist High-velocity IT (includes exam) | ITIL 4 High-velocity IT | 3 | – | 15,000 | ||
| ITIL_DSV | ITIL 4 Specialist Drive Stakeholder Value (includes exam) | ITIL 4 Drive Stakeholder Value | 3 | – | 15,000 |
Confirmed Early Bird Offer Promotion Offer
| Course Code | Course Name | Cert. | Day | EB/PROMO (HK$) | STANDARD (HK$) | ||
|---|---|---|---|---|---|---|---|
| OSA | OSA: Operational Support & Analysis (includes exam) | ITIL Intermediate | 3 | – | 15,000 | ||
| RCV | RCV: Release, Control & Validation (includes exam) | ITIL Intermediate | 3 | – | 15,000 | ||
| SOA | SOA: Service Offerings & Agreements (includes exam) | ITIL Intermediate | 3 | – | 15,000 | ||
| PPO | PPO: Planning, Protection & Optimization (includes exam) | ITIL Intermediate | 3 | – | 15,000 |
 | We provide courses which are included in the list of registered public courses under the Reindustrialisation and Technology Training Programme (RTTP). This Government Funding Scheme subsidises local companies on a 2:1 matching basis to train their staff in advanced technologies. Programme Details >> |