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ITIL / IT Service Management Certification Training

What is ITIL? What is IT Service Management (ITSM)?

ITIL, a professionally recognized certification scheme, provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services. ITIL supports organizations and individuals to gain optimal value from IT and digital services.

ITIL 4 is an evolution from ITIL v3, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world. This update on ITIL reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices. All of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the world of digital transformation.

Confirmed   Early Bird Offer   Promotion Offer

Course CodeCourse NameCert.DayEB/PROMO (HK$)STANDARD (HK$)
ITIL_MPITIL Managing Professional Transition Module (includes exam)ITIL Managing Professional 420,000
ITIL_CITIL 4 Foundation (includes exam) ITIL Foundation210,500

Confirmed   Early Bird Offer   Promotion Offer

Course CodeCourse NameCert.DayEB/PROMO (HK$)STANDARD (HK$)
ITIL_CDSITIL 4 Specialist Create, Deliver and Support (includes exam)ITIL 4 Create, Deliver & Support315,000
ITIL_DPIITIL 4 Strategist Direct, Plan and Improve (includes exam)ITIL 4 Direct, Plan and Improve315,000
ITIL_HITITIL 4 Specialist High-velocity IT (includes exam)ITIL 4 High-velocity IT315,000
ITIL_DSVITIL 4 Specialist Drive Stakeholder Value (includes exam)ITIL 4 Drive Stakeholder Value315,000

Confirmed   Early Bird Offer   Promotion Offer

Course CodeCourse NameCert.DayEB/PROMO (HK$)STANDARD (HK$)
OSAOSA: Operational Support & Analysis (includes exam)ITIL Intermediate315,000
RCVRCV: Release, Control & Validation (includes exam)ITIL Intermediate315,000
SOASOA: Service Offerings & Agreements (includes exam)ITIL Intermediate315,000
PPOPPO: Planning, Protection & Optimization (includes exam)ITIL Intermediate315,000

We provide courses which are included in the list of registered public courses under the Reindustrialisation and Technology Training Programme (RTTP). This Government Funding Scheme subsidises local companies on a 2:1 matching basis to train their staff in advanced technologies. Programme Details >>