What We Care
With more than 30 years of experiences in serving the Hong Kong IT industry, we've got in depth understanding to our customers' needs in technology and applications. Whether they are family-run businesses, local SMEs, public listed enterprises or multinational corporations, we can provide different suitable IT solutions to meet their specific and high requirements. All our customer service officers, sales professionals and technical consultants are well-equipped with different software knowledge and technical know-how in order to provide the best-in-class services to our clients. Our closed partnerships with various worldwide software vendors ensure us to receive regular briefings and technical trainings to gear up our team with the latest product knowledge and technical skills, which are greatly beneficial to our customers because these trainings can assure of our expertise and maintain the high service quality. Kenfil is also keeping on sourcing different business software applications and solutions around the world to increase our customers’ business competitiveness, solve their business problems and improve operation efficiency.
What We Want To Do
Nowadays, our voice can be heard through various marketing communication channels, including seminars, news, promotion, and electronic direct mailing, providing different product update information. We also publish our IT training brochure in both printed and electronic versions to let individual and corporate customers know what relevant to improve knowledge on daily IT operation. they can take to improve the courses relevant IT knowledge for daily operations, and equip themselves to face the future challenge. We not only maintain the readiness of our people in the never ending technology marathon, but also try to share what we learnt from our partners through online and offline channels, arrange different seminars or workshops for new technologies, and also a wide variety of IT training courses, to enable our customers keeping in pace with the dynamic IT market .
What We Are Going To Do
To enable us to serve you better, we would like to know more about your changing preferences and what extent you are using IT internally; we're conducting regular customer survey to selected group of customers, in order to hear your voices, our customer service officers will be checking with you to ensure your contact information are up-to-date and collect your feedbacks to our service areas, such as, software licensing, project sourcing and training services. These information will be most valuable to us, letting us know how we're doing and how we can address your needs better. So, feel free and let us hear your voice when our customer service officers talk to you next time.